Privacy policy
1. Who we are
Rembil and related services are offered by DevDiverse (KvK number: 96553391), based in Raalte, Overijssel, Nederland (hereinafter: 'Rembil', 'we', 'us', or 'our').
We provide digital eCMR solutions for road transport: software and services that allow shippers, carriers, and receivers to create, sign, and manage digital consignment notes. We are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share, and safeguard data when you use our website, applications, or services (together: the 'Services').
If you do not agree to this privacy policy, please do not use our Services.
2. What data we collect
We may process the following types of personal data:
- Account and registration data: name, email address, password, company name.
- Content and data you provide: data you enter in the context of eCMR (consignment notes, transport data, signatories, etc.).
- Payment data: payment method details (processed via third parties; we do not store full payment data).
- Usage data: IP address, browser type, device type, session data, cookies, interaction data.
- Communication and feedback: enquiries, support messages, surveys, or feedback you send us.
3. How we use your data
We use the data we collect to:
- Deliver, operate, and improve our Services (including eCMR functionality, integrations, and support).
- Facilitate your use of Rembil: digital consignment notes, signing, archiving, and connection with systems.
- Provide customer support and respond to questions or issues.
- Send important updates, security notices, and (where applicable) marketing; you can opt out of marketing.
- Process transactions and billing.
- Protect our rights and the safety of users and services.
- Comply with legal obligations.
4. Sharing data
We do not sell your personal data.
We may share data with:
- Service providers (hosting, analytics, payments, email, etc.).
- Authorities when required by law.
- In the event of a business transfer (merger, acquisition, restructuring).
5. International transfer
Your data may be processed in the Netherlands and other countries. We apply safeguards in line with the GDPR and applicable law.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, withdraw consent, object, or data portability. Use our to exercise these rights.
7. Retention
We retain personal data for as long as necessary to provide the Services, comply with law, and resolve disputes. Account and eCMR-related data are retained until you delete your account or request deletion.
8. Cookies and similar technologies
We use cookies and similar technologies to operate, personalise, and improve the Services. You can manage cookie preferences in your browser.
9. Security
We take appropriate technical and organisational measures to protect your data. No method of transmission or storage is completely secure. Use of our Services is at your own risk.
10. Changes
We may update this privacy policy at any time. We will inform you by email or through the Services. Continued use of Rembil after changes means you accept the updated policy.
11. Contact
For privacy-related questions, you can use our .
Rembil / Privacy
DevDiverse (KvK: 96553391), Raalte, Overijssel, Nederland